


Reservation Policy
A 35% non-refundable initial payment is due at time of reservation or $100 on orders less than $750. The remaining balance is due one week prior to the date of the event. Orders placed within a week time period prior to the event must be paid in full at the time of reservation. Any cancellations or deletions from your reservation must be made two weeks prior to the event date.

Delivery & Pick-Up
Delivery and pick-up require a minimum $125 rental order (excluding taxes, damage waiver, and delivery fees). The standard round-trip delivery fee starts at $49 and varies based on the distance from our Rumford, RI, warehouse. Additional charges apply for deliveries involving stairs, elevators, or long walking distances.
Timed deliveries are available for an extra fee: $150 for a specific time, $100 for a one-hour window, and $50 for a two-hour window. Early morning or late-night deliveries incur a $100 surcharge. Same-day delivery requests double the standard delivery fee. Customers do not need to be present at the time of delivery as long as our team has access to a secure, weather-protected location.
Sunday and late-night pick-ups are available for an additional charge. Sunday pick-ups cost $450 or 10% of the rental total (whichever is greater). Late-night pick-ups before 11 p.m. are $350 or 10%, and after 11 p.m. are $450 or 10%. These fees are in addition to the standard delivery cost.
All rental items will be neatly unloaded and stacked. Customers must return tables and chairs in the same stacked condition. Additional fees apply for unstacked items.

Set Up & Take Down
Tent, stage, dance floor, and market umbrella setup are included in the rental price. Table and chair setup is available for an additional fee: $2 per table, $1 per plastic folding chair, and $2 per Chiavari chair. Take-down is available at the same rate.
Setup and take-down services must be scheduled in advance and are subject to availability. A site plan is required for table, chair, and market umbrella setup. A designated point of contact must be available on-site to ensure proper placement and execution.

Rental Return Policy
Table and Chairs
Unless pre-arranged for full setup and take-down service, all tables and chairs must be folded, restacked, and placed in their original drop-off location before pickup. Items should be returned in the same condition and arrangement as delivered. Additional fees apply for unstacked or improperly returned items.
Catering and Table Top Items
All rented catering and tabletop items must be rinsed clean and repacked in the provided racks and crates. A cleaning fee of $0.25 per item applies to stemware, flatware, and china if not returned clean. Additional fees apply for unclean prep and serving equipment.
Linens and Tablecloths
Linens must be shaken out, dried, and returned in the provided linen bags. To prevent mold and mildew, linens should never be placed in plastic bags. Lost, torn, burned, or heavily soiled linens are subject to replacement fees. Charges also apply for missing linen bags, dish racks, and crates.

Weekend & Off-Hours
Deliveries and pick ups that are made outside of normal business hours will include an additional surcharge. Weekend and off-hours delivery/pick up fees are in addition to the standard delivery fees. Our normal business delivery hours are Monday through Friday from 8am – 6pm. Customery Service Hours are Sunday through Saturday 8am – 8pm.
Frequently Asked Questions
Tent FAQs
Tent Rentals FAQS
Pricing FAQs
Pricing FAQS
Delivery FAQs
Delivery FAQS
Reservation FAQs
Reservation FAQS
Hour FAQs
Hour FAQS